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Get in touch
Have questions about your AEO report, the Developer Bundle, or how AI visibility works? We’re here to help — any time, day or night.
Send us a message
Prefer writing to calling? Fill this in and it goes straight to our support inbox. We reply within one business day, usually much sooner.
How can we help?
- • Questions about your AEO audit results or Findability Score
- • Help installing your Developer Bundle files
- • Understanding what AI is saying about your business
- • Membership, billing or account questions
- • Learning more about our GEO or AI Voice Agent services
If your question is “what does the report actually contain?”, the fastest answer is the sample report, which walks through every section using demo data. If it is “how does this differ from SEO?”, start with the AEO guide. Pricing questions are answered in full on the pricing page, and the FAQ covers the 34 questions we are asked most.
What happens after you contact us
A person reads it. There is no ticket queue that swallows messages and no chatbot standing between you and an answer — the phone line is staffed around the clock, including weekends and holidays, and the support inbox is monitored by the same small team that builds the product.
If you are asking about a report you already ran, include the business name you audited and we will pull the run and answer against your actual results rather than in general terms. If you are asking before buying, tell us your website and your market and we can tell you honestly whether an audit is likely to find anything worth acting on. We would rather say “not yet” than sell you a report you cannot use.
For work beyond the audit — ongoing done-for-you optimization, or an AI agent answering your phone — we will point you to the right MyFast.ai product below rather than stretching this one to fit.
The MyFast.ai family
This AEO platform is one of three products from MyFast.ai. Need help with one of the others?
Before you write in
How fast do you reply?
The phone is answered 24/7, every day of the year. Email and form messages are answered within one business day and usually much faster. If something is broken in your account, say so in the subject and it jumps the queue.
Can I talk to someone before I buy?
Yes, and we would rather you did if you are unsure. Call 1-888-303-6415 and describe your business. If an audit is not going to tell you anything useful yet, we will say so.
Do you offer done-for-you implementation?
The Developer Bundle gives you ready-to-publish files for a one-time fee. For continuous, hands-off optimization, geo.myfast.ai is the done-for-you service and we can introduce you.
Where do I send a billing or cancellation request?
[email protected], or call. Membership cancellation is immediate for future charges; see the terms page for exactly what cancelling does.
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